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Interpersonal Communication Skills


Want to improve your interpersonal skills?

Want to have better relationships at work and at home?

Want to know more about where you can get some help?

The ability to ask questions and listen are vital to good interpersonal skills. In fact empathetic listening is the number one skill that can help you build relationships.

Its not the great talkers who build the best relationships its those who remember that they have two ears and one mouth and try to listen and ask questions more often that they are trying to get their point of view across or simply be heard. "Try to be listenening to the other party twice as much as you are speaking" is one tip that we have heard time and time again.

Top Ten Tips for Good Interpersonal Communication Skills

1 Listen first. Communication is a two-way process; getting your message across depends on understanding the other person.
2 Be interested in the people you are communicating with. Remember people are more attracted to those who are interested in them, and will pay more attention to what they are saying.
3 Be relaxed. Bad body language such as hunched shoulders, fidgeting, toe-tapping or hair-twiddling all give the game away.
4 Smile and use eye contact. It’s the most positive signal you can give.
5 Ask questions. Its a great way to show people that you are really interested in them.
6 If the other person has a different point of view to yourself find out more about why they have that point of view. The more you understand the reasons behind their thinking the more you can understand their point of view or help them to better understand your point of view.
7 Be assertive. By this we mean try to value their input as much as your own. Dont be pushy and dont be a pushover. Try for the right balance.
8 When you are speaking try to be enthousiastic when appropriate. Use your voice and body language to emphasis this.
9 Dont immediately try to latch onto something someone has just said ... "oh yes that happened to me" and then immediately go on and tell your story. Make sure you aske enough questions of them first and be careful when / if you give your story so as not just to sound like its a competition.
10 Learn from your interactions. If you had a really good conversation with someone try and think why it went well and remember the key points for next time. If it didnt go so well - again try and learn somethign from it.

Interpersonal Skills Sites

Seneca Career Resources


Communication Skills Training from Skillstudio

Watch this space for more help on interpersonal communication appearing soon.

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