Your one stop shop to
help you communicate with confidence
||Be honest. Dishonesty will
show up somewhere along the line.
||Be interested in the people you are communicating
with. Remember people are more attracted to those who are
interested in them, and will pay more attention to what
they are saying.
||Be relaxed. Bad body language such as hunched
shoulders, fidgeting, toe-tapping or hair-twiddling all
give the game away.
||Listen first. Communication is a two-way
process; getting your message across depends on understanding
the other person.
||Smile and use eye contact. It’s the
most positive signal you can give.
||Think before you speak or put pen to paper:
what message you trying to convey? What outcome do you want
||Be direct (but not aggressive). A lot of
flannelling around can make people lose interest and miss
the vital point of your communication with them.
||Dont use jargon – and the acronyms,
and the technical expressions, unless you are sure your
||Write as you would speak. Don’t fall
into the trap of using long words just because it’s
||Take your time. Whether in spoken communication or on
paper, rushing can make you seem nervous, unconfident and
not take a look at
the books and training
courses available on this subject and make a commitment to
take the first step to having more Effective Communication Skills
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